Legal

Privacy Policy

Effective Date: April 16, 2026 · Operated by Skilled HR Inc. doing business as Neurix Systems

1. Who We Are

This Privacy Policy explains how Neurix Fitness ("Neurix Fitness," "we," "our," or "us") collects, uses, stores, shares, and protects personal information when you use fitness.neurixsystems.ai, any related mobile applications, and related services. Neurix Fitness is a wellness and fitness planning platform that uses AI to provide users with personalized meal plans, workout plans, grocery lists, and related guidance. Neurix Fitness is not a medical service and does not provide medical advice.

2. Information We Collect

A. Account and Contact Information

  • Name
  • Email address
  • Login credentials
  • Billing information
  • Subscription information
  • Customer support communications

B. Profile and Wellness Information

  • Age, height, weight
  • Sex or gender information
  • Activity and fitness level
  • Fitness goals
  • Dietary preferences and food restrictions
  • Workout preferences
  • Sleep, routine, and lifestyle information

C. Sensitive Health-Related Information

  • Medications
  • Diseases or medical conditions
  • Injuries and limitations
  • Allergies and intolerances
  • Other health-related details

D. Technical and Usage Information

  • IP address and browser type
  • Device type and operating system
  • Pages viewed and actions taken
  • Cookies and similar technologies
  • Diagnostics and analytics data

E. Payment Information: If you purchase a subscription, payment information may be processed by third-party payment providers (Stripe). We do not store full payment card numbers on our own servers.

3. How We Use Information

  • Create and manage your account
  • Provide AI-generated fitness, meal, grocery, and wellness plans
  • Personalize your experience and recommendations
  • Process payments and manage subscriptions
  • Communicate with you about your account and service updates
  • Maintain, secure, troubleshoot, and improve the service
  • Detect fraud, abuse, or unauthorized activity
  • Comply with legal obligations

We do not use your sensitive health-related information to train public third-party AI models unless we clearly disclose that practice and obtain any consent required by law.

4. Consent

By using Neurix Fitness and submitting personal information, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. Because Neurix Fitness may collect sensitive health-related information, we require express consent for the collection and use of that information to personalize your plans. You may withdraw consent at any time, subject to legal or contractual limits.

5. How We Share Information

We may share personal information with service providers who help us operate the service (hosting, analytics, payment processors, email providers, AI service providers). We do not sell your personal information. We may also disclose information where required by law or in connection with a business transfer.

6. Cookies and Similar Technologies

We may use cookies and similar technologies to keep you logged in, remember preferences, analyze traffic, and support security. You can control cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy. When information is no longer required, we will delete, anonymize, or securely dispose of it.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no system can be guaranteed completely secure.

9. International Processing

Your information may be stored or processed in Canada or other jurisdictions where we or our service providers operate.

10. Your Rights and Choices

Subject to applicable law, you may have the right to access, correct, or delete your personal information, withdraw consent, opt out of marketing, or request information about how your data has been used. To exercise these rights, contact us at:

privacy@neurixsystems.com

11. Children

Neurix Fitness is not intended for persons under 18 years old unless we explicitly state otherwise and obtain any legally required consent.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after an update means you accept the revised policy.

13. Contact Us

Neurix Fitness — Operated by Skilled HR Inc., doing business as Neurix Systems

Privacy Email: privacy@neurixsystems.com

General Email: info@neurixsystems.com

Address: 396 Brant Street, Ottawa, K1L 6V6, ON